AFTER SALES SERVICES
With our well-trained service specialists and in cooperation with our local service partners, we ensure our customers a complete after-sales service, from machine set-up, process support, on-site troubleshooting and a preventive maintenance service, reliably and always available.
We are available to assist you in the event of any problems, such as an unexpected shutdown of your machine. We are familiar with your installed system and can quickly and competently identify solutions together with you to keep production delays down to a minimum.
Service Hotline
For any service queries, we can be reached on our Service Hotline between Monday to Saturday from 0800 hrs to 1700 hrs.
- Mr. Sohil Pillay / Mr. Siddhim Kadam
- +91 20 6792 0500
- +91 9850059242
Installation & Commissioning
Our highly professional, experienced and skilled team erects, assembles the machine at the customer’s premise as per the agreed layout during the design approval process.
The team carefully examines the equipment, performs the necessary test as per the industry standards, integrates with the customer’s specific systems and hands over the equipment for mass production.
Training
We gladly provide training on the operation and maintaining our machines. Our expert engineers and service technicians, many with several decades of hands-on experience, are always ready to assist you and your workforce in ensuring smooth running of the machine.
We customise all of our training courses to the exact requirements of the customer and are able to deliver training at our company before the machines are dispatched and again in your company during the commissioning.
High Quality Spare Parts
Machine breakdown can cause substantial financial loss. With our stock of critical spare parts, we ensure maximum uptime for your broaching machines.
With original spare parts and individually produced assemblies, we ensure the sustainable use of our machines.
Production Support
We provide production support by placing our highly experienced broaching technicians on broaching machines supplied by us in your plant.During the production support, the technicians not only broach components, but also maintain the broaching machine, monitor the broaching tool wear and recommends the optimum resharpening frequency for the broaches.
Troubleshooting
Precise error searching and subsequent repair: Mechanical, electrical, hydraulic or controller-related causes are quickly detected by our trained personnel. Whether it necessitates replacing small components or entire assemblies, such as supporters, we perform the repair at your premises or in our factory, comprehensively and competently.
Repairs & Maintenance Contract
